Check-in time is from 17:00 to 22:00 and check-out time is 10:00. Check-in can be made after the scheduled check-in time at the time of reservation, as long as it is within the time frame.   Early check-in and late check-out are available upon request. Please call us to make a reservation. Early check-in time: 16:00 (JPY 3,300/building) Late check-out: 11:00 (JPY 3,300 /building) *Limited to the first 3 groups per day   We do not provide transportation for early check-in and late check-out, so please make your own arrangements.   Please contact us as soon as possible.

If you happen to arrive early, we offer an optional early check-in service for your convenience. Alternatively, you're welcome to wait in our parking lot.   kindly give us a call to make arrangements. Early check-in: 16:00 (JPY 3,300 per building) Late check-out: 11:00 (JPY 3,300 per building) *Limited to the first 3 groups per day.   Please reach out to us promptly.   If you check-in later than initially scheduled at the time of reservation, that's not a problem, as long as it falls within our reception hours, which are from 17:00 to 22:00. Since our front desk is staffed until 22:00, we kindly request that you contact us in advance if you anticipate checking in after 22:00.

Address: 1385-43 Kurikibayashi Yamanaka, Yamanakako Village, Minamitsuru District, Yamanashi Prefecture   It is located about 5 minutes after getting off the Yamanakako interchange.   Please refer the access page for details.   Click here for Google Maps  

Parking is available for free for hotel guests. The customer can park up to 2 cars per reservation for one building.   Please contact us in advance if you are coming with more than 3 cars.   Contact Us

We only accept hotel guests. We are not available for the day-trip guests.

We have one room with a sloped entrance for wheelchair users. The washrooms in the accommodation building are not wheelchair-accessible; however, there is a multipurpose toilet in the shared washroom across from the room. In addition, the glamping building is made with the assumption that there will be people who need assistance. The actual size of the entrance door is 750 cm, and the step between each door is about 4 cm to 8 cm.

The maximum weight of dogs that can accommodate is 40 kg. Due to the gauges installed, the dogs that can stay at one time are as follow: Large dog: up to 1 dog Small to medium sized dogs: up to 2 dogs

There are the following stay conditions and precautions for your stay. We requests our customers to agree to with the following precautions at check-in. In addition, please bring various vaccination certificates (copies or photos are acceptable) at the time of your stay.   In order to provide comfortable enviroment for those who do not bring pets, we appreciate the understanding and cooperation.   ◆ Conditions of stay 1. Domesticated large, medium, or small dogs weighing 40 kg or less 2. Have been vaccinated against rabies and viral infectious diseases (5 or more mixed vaccines), and have been vaccinated for more than 2 weeks and less than 1 year 3. Over 6 months old 4. Completion of dog registration at the public health center 5. The minimum amount of training has completed, and there is no unnecessary barking, jumping, and destroying facilities. 6. In the unlikely event that your pet excretes on the premises, can be cleaned up by owner in a sanitary manner. 7. Have been treated for fleas and ticks 8. Not in heat (menstruation) and not pregnant   ◆ Precautions 1. Bring your usual leash, collar, pet food, brushes and specialty bedding 2. Ensure to wipe your pet's paws before entering the room. 3. If you leave your pet alone in the room and go out,be sure to put the dog in the indoor dog cage. 4. Dogs are not allowed in public spaces 5. Please be careful not to damage the building, furniture, fixtures, equipment, etc., and if there is damage or damage, please compensate for the damage. 6. If a third party suffers damage by the accompanying pet, the owner is obligated to compensate to the third party for the damage.   If there is a false statement in the application, or if the guest or companion dog violates the above during their stay and causes significant inconvenience, danger, or accident to other guests, we may refuse to stay. We will do our best to accept companion dogs, but the facility will not be held responsible for any injury, escape, or death due to force majeure.

If you have not been vaccinated against rabies, we are not able to accommodate you for for any reason. However, for viral infectious diseases (mixed vaccine of 5 or more types), you can stay by presenting a proof of vaccination postponement. The rabies vaccine is for the safety of other customers and staff. In consideration of all, vaccination is mandatory. Thank you for your understanding. Dogs must be vaccinated against rabies and viral infectious diseases (mixed vaccine of 5 or more types), and must be more than 2 weeks and less than 1 year old. For other precautions, please check the FAQ "Are there any precautions when staying with pets?"

Smoking is allowed in the outdoor space in each accommodation building. Smoking is not allowed in the room. Please be sure to smoke in the designated area.

We provide an in-room microwave exclusively in our Suite rooms. Please note that Deluxe rooms and Pet Deluxe rooms do not come equipped with a microwave. However, each dining area in these rooms is equipped with a large BBQ grill, providing you with the option to warm your meals using this facility.

Yes, we have ice available. Each building has a large refrigerator in the dining area, and ice is provided by the ice machine in the refrigerator. If you need more, please ask at the front desk.